7e777 bd Privacy Policy
The security of your personal information is very important to us. This policy explains how 7e777 bd collects, stores, and keeps your information safe.
Table of Contents
1 Introduction and Applicability
7e777 bd is an online gaming platform that provides casino, slots, live casino, and sports betting services for users in Bangladesh. When you open an account on 7e777 bd, use the platform, or access our services, you agree to comply with the terms of this privacy policy.
This policy applies fully to 7e777 bd's website, mobile application, and other digital services. Our Terms and Conditions and this privacy policy together form the basis for managing your account and protecting your information. These two documents complement each other and reading one means you should read the other as well.
By registering on the platform, you explicitly acknowledge that you have understood the contents of this policy and consent to your information being processed in the manner described here.
2 Information Collection
7e777 bd collects two types of information: information you provide directly, and information collected automatically while you use the platform.
Information you provide directly:
- Full name, date of birth, and national ID number (for identity verification)
- Mobile number and email address (for communication and OTP verification)
- Payment information — bKash, Nagad, Rocket, or Upay mobile number (for deposits and withdrawals)
- Account login details such as username and password
- Content of conversations with customer support
Automatically collected information:
- IP address and device information (operating system, browser type)
- Game play history, bet amounts, and transaction records on the platform
- Login time, location, and session duration
- User behaviour data collected from cookies and web beacons
3 Purpose of Information Use
7e777 bd uses the collected information for the following purposes:
- Account management: Handling new account registration, login verification, and password recovery.
- Financial transactions: Processing deposits and withdrawals, and ensuring the accuracy of transactions.
- Identity verification: Confirming each user's identity for the security of the platform and preventing multiple accounts.
- Customer service: Our 24/7 support team uses your information to resolve issues and provide assistance.
- Technical improvements: Analysing platform performance and ensuring a better user experience.
- Fraud prevention: Detecting suspicious transactions or activity to maintain account security.
- Bonuses and promotions: Providing relevant offers based on user activity.
Your information is never sold to third parties for marketing or advertising purposes. You will be informed in advance of any new purpose for which your information may be used.
4 Information Storage and Security
7e777 bd uses industry-standard technical measures to protect your information. All data is stored on secured servers using SSL encryption. Our server infrastructure undergoes regular security audits.
The retention period for information depends on the nature and purpose of that information. Generally, all information is retained while the account is active. Even after an account is closed, financial transaction records may be kept for a specified period as required by law.
Our security measures include:
- 256-bit SSL/TLS encryption technology
- Firewall and intrusion detection systems
- Two-Factor Authentication
- Regular server security checks and updates
- Restricted access controls — only authorised staff can view information
However, complete security on the internet cannot be guaranteed. You are therefore advised to keep your login details private and not share them with others.
5 Sharing Information with Third Parties
7e777 bd does not transfer your personal information to third parties for commercial purposes. However, information may be shared in the following limited circumstances:
- Payment processors: Payment service providers such as bKash, Nagad, Rocket, and Upay receive only the minimum information necessary to complete transactions. These providers are governed by their own privacy policies.
- Game providers: Game studios such as Pragmatic Play, PG Soft, JILI, and Evolution process the session information needed to keep the gaming experience running.
- Technology partners: Trusted technology companies work with us to manage the platform's technical infrastructure, operating under strict confidentiality agreements.
- Legal obligations: Information may be disclosed in response to a court order or a lawful request from a competent authority.
Outside of the cases listed above, your information will not be shared with any third party without your consent.
6 Cookies and Tracking Technologies
7e777 bd's website and app use various types of cookies and similar tracking technologies.
- Essential cookies: These are required to maintain login sessions, ensure security, and operate the platform's core functions.
- Functionality cookies: These help remember your preferred language, game settings, and personalised experience.
- Analytics cookies: These collect anonymised usage data to understand which parts of the platform are used most.
You can control most cookies through your browser settings. However, disabling essential cookies may cause certain important functions of the platform to not work properly.
7 Your Rights
As a 7e777 bd user, you have several important rights over your own information:
- Right to access: You can request to know what information 7e777 bd holds about you.
- Right to correction: If there is incorrect or outdated information on your account, you can request that it be corrected.
- Right to deletion: In certain circumstances, you can request that your account and related information be deleted, though some obligations may apply for legal and financial records.
- Right to restrict processing: In certain cases, you can request that the processing of your information be limited.
- Right to portability: You can request your personal information in a standard format.
To exercise these rights, contact us through customer support. We generally respond to such requests within 30 business days. To learn more about responsible gaming and control over your account, visit our Responsible Gaming page.
8 Protection of Minors
7e777 bd is strictly not available to anyone under the age of 21. Age verification is in place during the registration process, and accounts belonging to minors are closed immediately.
We do not knowingly collect information from anyone under 21 years of age. If for any reason a minor's information enters our database, it will be deleted immediately. If a parent or guardian believes their child has opened an account on this platform, please contact support right away.
9 Payment Information Privacy
bKash, Nagad, Rocket, and Upay are used for deposits and withdrawals on 7e777 bd. Only your mobile number and the transaction amount are required when making transactions through these payment methods.
Your payment information is handled with the highest level of security. Transaction records are stored in encrypted form and are not shared with any third party without reason. Payment service providers have their own privacy policies that apply to their services.
Our 24/7 support team is ready to assist in Bengali for any concerns about suspicious transactions or account security.
10 Policy Changes and Updates
7e777 bd may review and update this privacy policy from time to time. You will be notified of significant changes via email or through the platform.
After each change, the "Last Updated" date at the top of this page will be revised. Continuing to use the platform after a change will be considered as your acceptance of the new policy. You are therefore advised to visit this page regularly.
If you do not agree with the updated policy, stop using the platform and contact support to close your account. For complete information about the platform's general rules, visit our About Us page.
11 Contact
If you have any questions about this privacy policy or any requests regarding your information, please contact us:
- Live Chat: Speak directly in Bengali through the platform's 24/7 live chat support.
- Email: [email protected]
Our customer service team is available in both Bengali and English, seven days a week, around the clock. We treat privacy-related complaints with the highest priority and aim to respond as quickly as possible.
For common questions, our FAQ page already has answers to many queries — if you cannot find what you need there, contact support directly.